That @#@$! Internet! The stink of cigarettes! Now you can share what irks you about hotels - Los Angeles Times
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That @#@$! Internet! The stink of cigarettes! Now you can share what irks you about hotels

Does hotel noise drive you crazy? Take the Hotel Pet Peeves survey to vent your complaints.

Does hotel noise drive you crazy? Take the Hotel Pet Peeves survey to vent your complaints.

(Scott Garrett / For The Times)
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While many publications revel in crowd-sourced top-10 hotel lists, the Hotel Pet Peeves survey wants to know what drives you bonkers about your hotel stays.

The survey doesn’t call out hotels, but it does codify the biggest complaints -- hotels, are you listening? -- among travelers.

In the 2014 online survey, expensive or slow Internet was the top annoyance, and “hard-to-reach or insufficient” power outlets came in second among the 1,500 travelers who weighed in.

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Cigarette smoke odor in the room ranked third.

What the new J.D. Power study says about hotels -- and their cranky, crafty guests

If you’re holding a grudge, you can rank your ravings by July 31 at the 2015 “What Are Your Biggest Hotel Pet Peeves?” Web page.

Survey responses are gathered by Frequent Business Traveler magazine, with an assist from FlyerTalk and travel information provider ExpertFlyer.com.

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It’s pretty easy to weigh in. Choose among 16 pre-selected top and recurring complaints, which you drop and drag into a form that auto-ranks your picks.

Hit the submit button and you’re done.

You won’t be able to enter your own personal peeve, but you can post it at FlyerTalk in an online thread about the survey.

A separate report from the website Statista reveals these top five hotel complaints: noise from other guests (65%), unpleasant carpet odors (53%), running out of hot water (28%), too few electrical outlets (27%) and limited breakfast hours (23%).

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Whining aside, here are some resources that may help you decide where you want to stay based on what travelers did and didn’t like about their experiences.

--The North American Hotel Guest Satisfaction study by J.D. Power reveals which hotels were leaders based on ratings for reservations, check-in/check-out, guest rooms, food and beverage, hotel services, hotel facilities, and cost and fees.

--The organization Consumer Affairs collects traveler complaints, including those about hotels. You can read through the beefs by hotel brand or name at its website.

--You can’t beat TripAdvisor for reporting on the good, the bad and the ugly. The reviews sometimes prompt hotels to respond.

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